Availability of goods
The product offered by www.majaszefirs.lv is produced in small quantities, and each order is fulfilled individually.
If any of the Goods is not available at the time of ordering, it is produced after the payment of the order. Production time may take 2-3 working days. You will be sent an informative e-mail about the production of the product to order
If it is established before the Goods are shipped that it is impossible to produce a Product in sufficient quantity, then the insufficient Product is provided to those Buyers who placed the Order first. Buyers to whom the Product cannot be delivered will be refunded the value paid for the Product.
Order execution
Orders placed in the online store www.majaszefirs.lv are processed on working days from 9:00 a.m. to 5:00 p.m.
Registered Buyers can familiarize themselves with the status of their Order execution in their Profile and by receiving informative e-mails, while Unregistered Buyers will receive an informative e-mail about the order execution status.
Delivery and receipt of goods
The delivery of goods is carried out according to the Buyer's choice, which is indicated when placing an order, which the Buyer specifies before creating each order.
Goods are delivered only on working days. The Seller ships the Goods on the next working day after the preparation of the goods, respectively the Order is delivered within one to two working days.
The Seller has the right to change the delivery time of the Goods by notifying the Buyer in advance.
A delivery fee is payable for the delivery of goods. The delivery fee depends on the chosen delivery method.
By choosing to receive the Order at one of the self-service parcel boxes, on the day of delivery of the Order, the Buyer receives an informative text message from the courier, which contains the door opening code of the parcel box.
When choosing to receive the Order by Courier to the address specified by the Buyer, the Courier will contact the Buyer on the day of delivery of the Goods to inform the Buyer about the delivery time of the Goods.
At the time of product delivery, the Buyer must present an identity document (passport or identity card) to identify the Buyer.
If the delivery of goods to the Buyer is not possible due to circumstances dependent on the Buyer (the Buyer has specified an incorrect address and/or mobile phone number, the Buyer cannot be found at the specified address, it is not possible to contact the Buyer, the specified address cannot be accessed, etc.), the Goods are not sent again (except in cases , when the Buyer has agreed with the Courier, before the Courier's arrival at the specified address, for the second repeat delivery on the next day without changing the original delivery address), but the purchase of the Goods may be cancelled. In this case, the Seller contacts the Buyer to find a solution:
- The Seller cancels the order by refunding the price of the Goods paid for the Goods, but does not refund the price of delivery of the Goods.
- The seller makes repeat deliveries. Additional charges apply for re-delivery.
During the delivery of the goods, the Buyer is obliged to make sure that the delivered goods comply with the order.
Upon detecting damage or non-compliance with the Order, the Buyer must immediately inform the Seller about it. If the delivery is made by the Courier, the Courier must also be informed of the discrepancy.