By visiting, using and using the online store www.majaszefirs.lv, you confirm that you have read and agree to these terms of use of the online store www.majaszefirs.lv (hereinafter referred to as the Terms ).
In these Terms, the Seller (hereinafter also WE ) must be understood as the Limited Liability Company VIALRIJA registration number: 40003376880, legal address: "Dimdas", Stalbe parish, Cēsu district. All information about the seller can be found in the section.
In these Terms and Conditions, Buyer should be understood as a natural or legal person who makes purchases in the online store www.majaszefirs.lv.
The Cookie Policy and the Privacy Policy are essential and integral parts of these Terms .
These Terms are binding on the Seller, the Buyer, as well as every visitor to the online store www.majaszefirs.lv. In cases where the visitor of the online store www.majaszefirs.lv does not accept these Terms (including Cookies and Privacy Policy) - the visitor of the online store www.majaszefirs.lv is not entitled to use and use the online store www.majaszefirs.lv We reserve the right to amend the Terms of Purchase without prior notice.
We cannot guarantee that the online store www.majaszefirs.lv will operate continuously, without errors or disturbances, We have the right, without prior notice, to suspend, interrupt or change the operation of the online store www.majaszefirs.lv (in whole or in part), thus, We we do not take responsibility for cases when the online store www.majaszefirs.lv does not work or works with errors or disturbances.
The buyer must not interfere with the proper functioning of the online store www.majaszefirs.lv and, in particular, try to bypass security, make corrections, break into or otherwise interfere with the operation of the online store www.majaszefirs.lv or any computer system, server, router or any other device connected to the Internet . We cannot and do not guarantee that any content posted in the online store www.majaszefirs.lv does not contain viruses and/or other code with infectious or destructive properties. You are responsible for taking sufficient precautions and virus checks (including anti-virus and other security checks) to meet your particular data input and output security and reliability requirements.
Terms used in the online store:
· Internet store – a website and database created by the Seller, within which the Buyer places Orders
· Shopping basket - Products chosen by the buyer but not paid for in the online store www.majaszefirs.lv
· Order - a set of Products selected and paid for by the Buyer in the online store www.majaszefirs.lv.
· Registered Buyer - Buyer who has completed and submitted the registration form available in the online store www.majaszefirs.lv.
· Guest – Buyer who has not completed and submitted the registration form available in the online store www.majaszefirs.lv.
· Opt-out form – a form that can be used to exercise the opt-out right.
· Privacy policy – information on the processing of your personal data in connection with the services we provide.
· Cookie policy – an information file that is sent to your computer or other device (for example, a mobile phone) when you visit the relevant website and is stored in the browser.
· Supplier/Courier - a cooperation partner chosen by the Seller, who delivers the Goods paid for by the Buyer on behalf of the Seller.
1. General provisions
1.1. The Buyer orders, but the Seller undertakes to deliver and hand over the goods available in the www.majaszefirs.lv product catalog, hereinafter referred to as the Goods , whose names, set-up, prices, quantity and value of the Goods are agreed when the Customer places the Order and are specified in the invoice.
1.2. In the online store www.majaszefirs.lv, a Registered or Unregistered Buyer, who can be either a Natural or Legal person, is entitled to shop.
1.3. The contract between the Seller and the Buyer enters into force at the moment when the Buyer has selected the Products in the online store www.majaszefirs.lv, has agreed to the terms of use of the Internet store and pressed the "Buy" button.
1.4. The buyer is not entitled to purchase the Products available in the online store www.majaszefirs.lv if he is not familiar with the Terms of Purchase and does not agree with them.
1.5. The buyer undertakes to pay for the order and accept the Goods in accordance with the procedure specified in the Agreement. Goods are delivered only to the territory specified in the online store www.majaszefirs.lv.
2. Registration and processing of personal data
2.1. The seller undertakes to respect confidentiality and guarantees the security and use of personal data in accordance with the requirements of the Law on the Protection of Personal Data and the Law on Information Society Services. Information may be provided to third parties only in the cases and procedures provided for by the legislation of the Republic of Latvia.
2.2. The seller undertakes to process the personal data mentioned in this contract, to store them only in accordance with the intended purpose and in the amount necessary for that, including for improving the service, sending out advertising materials. The Seller has the right to transfer the Buyer's personal data to cooperation partners and data processing companies working for the Seller. The collected information may be used for strategic and marketing purposes.
2.3. To become a Registered Buyer, you must fill out the registration page available in the online store www.majaszefirs.lv and agree to the Terms of Purchase.
2.4. When filling out the registration form, the Buyer submits the following Data: Name, Surname, Mobile phone number, E-mail, City / Village, Street / house name, House no. / building, Apartment No., Postal code.
2.5. By agreeing to the Terms of the online store www.majaszefirs.lv, the Buyer agrees to the processing of the provided personal data for the following purposes:
· To inform the buyer,
· For the identification of buyers,
· For the sale of goods,
· For order delivery,
· to improve the quality of the online store's operation,
· To conduct market research.
2.6. The buyer is responsible for the correctness of the data provided during registration. The seller is not responsible for the actions performed in the www.majaszefirs.lv online store and the consequences resulting from providing false information, including, but not limited to, specifying an incorrect delivery address or mobile phone number, as well as other relevant information necessary for order fulfillment.
2.7. The Buyer is responsible for keeping all the data specified during registration in complete security, and the Seller is not responsible for the losses caused to the Buyer if the Buyer has negligently maintained the registration data, as a result of which they have come into the possession of third parties and have been misused.
2.8. The Buyer is obliged to immediately report to the Seller any possible third-party manipulations with the Buyer's registration data, as well as in cases where the Buyer suspects that his registration data has come into the possession of third parties.
2.9. The Seller has the right to block the Buyer's access to the online store if it believes that third parties are acting maliciously on behalf of the Buyer. The Seller informs the Buyer about blocking access.
2.10. The Buyer, who is a Guest / Unregistered Buyer, by placing an Order in the online store www.majaszefirs.lv and providing the requested information, agrees to the Terms and the processing of personal data provided by him to the extent necessary for the proper execution of the purchase of Goods. (For informing buyers, for sale and delivery of goods, for identification of buyers – Name, Surname, Mobile phone number, E-mail, City / Village, Street / house name, House number / building, Apartment number, Postal code.)
2.11. A registered Buyer has the right at any time to specify, change, supplement the previously provided data or delete his registration in the online store www.majaszefirs.lv.
2.12. A registered Buyer gets a User profile, password and the right to use the special offers of the online store www.majaszefirs.lv. The Registered Buyer is responsible for safe storage of his access data, preventing them from being made available to third parties.
3. Product prices
3.1. The prices of goods in the online store www.majaszefirs.lv are indicated in euros, in accordance with the procedure established in the current regulatory acts. The price includes the value added tax rate (VAT) specified in the current regulations.
3.2. The price does not include the cost of packaging and delivery of the Product. The price of packaging and delivery of the goods is indicated separately when placing each Order.
3.3. The prices of the Products indicated in the online store www.majaszefirs.lv may differ from the prices of the products in retail stores where the product produced by the SELLER is sold.
3.4. The Goods are sold to the Buyer at the prices valid at the time of purchase of the Goods.
3.5. The Seller has the right to change the prices of the Goods without prior notice.
4. Availability of goods
4.1 The product offered by www.majaszefirs.lv is produced in small quantities, and each order is fulfilled individually.
4.2. If any of the Goods is not available at the time of ordering, it is produced after the payment of the order. Production time may take 2-3 working days. You will be sent an informative e-mail about the production of the product to order
4.3. If it is established before the Goods are shipped that it is impossible to produce a Product in sufficient quantity, then the insufficient Product is provided to those Buyers who placed the Order first. Buyers to whom the Product cannot be delivered will be refunded the value paid for the Product.
5. Placing the order
5.1. The order is made by pressing the "BUY" button in the "Shopping cart" section. It is the Buyer's responsibility to follow the steps of the Goods purchase process, filling in and checking the information required at each step, as well as making sure the correctness of the goods placed in the basket and the selected quantity.
5.2. By pressing the "BUY" button, you are offered the option to Authorize - enter the Registered Buyer's profile and complete the purchase or purchase the selected Goods as a Guest / Non-Registered Buyer by specifying all the necessary information.
5.3. If the Registered Buyer has already entered his profile, then the information required for the purchase of Goods must be supplemented with the missing information.
5.4. The delivery method must be selected during the ordering process.
5.5. If the Buyer has questions and problems related to placing Orders or other activities in the online store www.majaszefirs.lv, the Buyer must contact customer service.
6. Order payment
6.1. There are three payment methods available in the online store:
· With internet bank
· By payment card
· In addition to the mentioned payment options - Payment for the goods can be made at the time of receiving the order.
6.2. A document confirming the purchase, or the delivery note, is sent to the e-mail specified in the order form.
7. Order execution
7.1. Orders placed in the online store www.majaszefirs.lv are processed on working days from 9:00 a.m. to 5:00 p.m.
7.2. Registered Buyers can familiarize themselves with the status of their Order execution in their Profile and by receiving informative e-mails, while Unregistered Buyers will receive an informative e-mail about the order execution status.
8. Delivery and receipt of goods
8.1. The delivery of goods is carried out according to the Buyer's choice, which is indicated when placing an order, which the Buyer specifies before creating each order.
8.2. Goods are delivered only on working days. The Seller ships the Goods on the next working day after the preparation of the goods, respectively the Order is delivered within one to two working days.
8.3. The Seller has the right to change the delivery time of the Goods by notifying the Buyer in advance.
8.4. A delivery fee is payable for the delivery of goods. The delivery fee depends on the chosen delivery method.
8.5. By choosing to receive the Order at one of the self-service parcel boxes, on the day of delivery of the Order, the Buyer receives an informative text message from the courier, which contains the door opening code of the parcel box.
8.6. When choosing to receive the Order by Courier to the address specified by the Buyer, the Courier will contact the Buyer on the day of delivery of the Goods to inform the Buyer about the delivery time of the Goods.
8.7. At the time of product delivery, the Buyer must present an identity document (passport or identity card) to identify the Buyer.
8.8. If the delivery of goods to the Buyer is not possible due to circumstances dependent on the Buyer (the Buyer has specified an incorrect address and/or mobile phone number, the Buyer cannot be found at the specified address, it is not possible to contact the Buyer, the specified address cannot be accessed, etc.), the Goods are not sent again (except in cases , when the Buyer has agreed with the Courier, before the Courier's arrival at the specified address, for the second repeat delivery on the next day without changing the original delivery address), but the purchase of the Goods may be cancelled. In this case, the Seller contacts the Buyer to find a solution:
· The Seller cancels the order by refunding the price of the Goods paid for the Goods, but does not refund the price of delivery of the Goods.
· The seller makes repeat deliveries. Additional charges apply for re-delivery.
8.9. During the delivery of the goods, the Buyer is obliged to make sure that the delivered goods comply with the order.
8.10. Upon detecting damage or non-compliance with the Order, the Buyer must immediately inform the Seller about it. If the delivery is made by the Courier, the Courier must also be informed of the discrepancy.
9. Right of withdrawal. Exchange and return of goods
9.1. According to the regulations of the MK no. 255 "Rules on Distance Contracts" The Buyer - a Natural Person may use the right of withdrawal and unilaterally withdraw from the contract within 14 calendar days from the day of delivery of the Goods.
9.2. The Buyer is responsible for ensuring that the Product does not lose its value, quality and safety. Otherwise, the Seller has the right to deny the Buyer the right of withdrawal regarding the delivered Product.
9.3. In order to use the right of cancellation, the Buyer must fill out the Cancellation form available at www.majaszefirs.lv within 14 days from the moment he received his Order, indicating the data requested in the form. The waiver form must be submitted:
· electronically shop@majaszefirs.lv
· by mail, by courier or by personally sending to the Seller.
9.4. The Product must be submitted along with the completed Cancellation Form.
9.5. In case of exercise of the right of refusal, the expenses for returning the Product to the online store www.majaszefirs.lv shall be borne by the Buyer.
9.6. The Buyer is entitled to exercise the right of withdrawal for all Goods purchased in one Purchase - upon receiving a refund of the amount of the Goods price paid and the Delivery Price or for a part of the Goods purchased in one purchase upon receipt of a refund of the Goods price paid for the Goods in respect of which the Buyer has exercised the right of withdrawal.
9.7. Promotional Goods are returned and money is refunded according to the promotional price of the Goods for which they were purchased.
9.8. The Seller has the right not to accept the Product and to refuse the Buyer to exercise the right of refusal, as well as not to refund the money paid for the Product to the Buyer, if at the time of returning the Product, he has found damage to the Product (removed and / or damaged labels, torn protective films, etc.) and / or signs of use of the Product have been detected .
9.9. Reimbursement of the paid price of the Goods in cases where the Buyer exercises the right of withdrawal is carried out within the terms and procedures specified in the current regulatory acts.
10. Seller's rights and obligations
10.1. The seller undertakes to provide the Service in accordance with the requirements of the current regulatory acts, with high quality, observing the standards, criteria and ethical norms set for the profession of the Service provider.
10.2. The seller has the right to engage his own staff or use subcontractors in the provision of the Service.
10.3. The Seller undertakes to fulfill the Agreement and deliver the Goods to the Buyer in accordance with the terms of the Agreement and in such a package as provided in the Orders.
10.4. The Seller cannot guarantee that the delivery of the Order will be error-free.
10.5. If the Seller cannot fulfill any of the conditions of performance contained in the Terms (term, volume, quality, etc.), he informs the Buyer in a timely manner by contacting the specified phone number or e-mail, stating the reasons and offering to make amendments to the conditions of the Order or the Terms. The solution is found according to the situation by agreement of both parties. All disagreements and disputes that may arise between the Parties during the execution of the Agreement, the Parties undertake to resolve through mutual negotiations. If no agreement is reached through negotiations, the disputes are considered in the courts of the Republic of Latvia.