Right of withdrawal. Exchange and return of goods
According to MK regulations no. 255 "Rules on Distance Contracts" The Buyer - a Natural Person may use the right of withdrawal and unilaterally withdraw from the contract within 14 calendar days from the day of delivery of the Goods.
The Buyer is responsible for ensuring that the Product does not lose its value, quality and safety. Otherwise, the Seller has the right to deny the Buyer the right of withdrawal regarding the delivered Product.
In order to use the right of cancellation, the Buyer must fill out the Cancellation form available at www.majaszefirs.lv within 14 days from the moment he received his Order, indicating the data requested in the form. The waiver form must be submitted:
- electronically vilarija.sia@gmail.com
- by mail, by courier or personally sent to the Seller.
The Product must be submitted along with the completed Cancellation Form.
In case of exercise of the right of refusal, the expenses for returning the Product to the online store www.majaszefirs.lv shall be borne by the Buyer.
The Buyer is entitled to exercise the right of withdrawal for all Goods purchased in one Purchase - upon receiving a refund of the amount of the Goods price paid and the Delivery Price or for a part of the Goods purchased in one purchase upon receipt of a refund of the Goods price paid for the Goods in respect of which the Buyer has exercised the right of withdrawal.
Promotional Goods are returned and money is refunded according to the promotional price of the Goods for which they were purchased.
The Seller has the right not to accept the Product and to refuse the Buyer to exercise the right of refusal, as well as not to refund the money paid for the Product to the Buyer, if at the time of returning the Product, he has found damage to the Product (removed and / or damaged labels, torn protective films, etc.) and / or signs of use of the Product have been detected .
Reimbursement of the paid price of the Goods in cases where the Buyer exercises the right of withdrawal is carried out within the terms and procedures specified in the current regulatory acts.